Updating Photo On Lync For Mac

Mike uses a Mac, and didn’t have the new Skype4B client on it yet. He still used Lync for Mac 2011. He checked his Options. Guess what he found in the Photos Settings? His client had defaulted to “Do not show my picture” in Options. One click to select “Show default picture,” and boom. Lync Server 2013 customers should consider upgrading their installation to Skype for Business Server 2015, or downloading the latest Lync Server 2013 Cumulative Update version 8308.974 or higher. Lync Server 2010 is not supported – instead we recommend customers continue to use the Lync for Mac.


This article describes the Microsoft Lync for Mac 2011 issues that are fixed in the update that is dated June 2014. This update improves the stability of Lync for Mac 2011.


Issues that the update fixes

The update resolves the following issues:

  • 2963364 Update adds the ability to select the video camera device in Lync for Mac 2011

  • 2963362 Slow screen updates during application sharing or desktop sharing session in Lync for Mac 2011

  • 2963358 Media quality report is unavailable in the QoE report for a call between Lync for Mac 2011 clients

  • 2963356 Error 'bad recipient' when a Lync for Mac 2011 user sends a meeting request email to a group in Outlook for Mac 2011

  • 2963355 Audio stutters in a conversation or meeting in Lync for Mac 2011 every 20 to 30 seconds

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  • 2963354 Cannot join a meeting as an anonymous user in a non-federated domain in Lync for Mac 2011

  • 2963349 Error 'credentials incorrect' and 'Lync Server cannot access' when you sign in to Lync for Mac 2011 by using NTLM authentication

  • 2963347 Client policy does not block URLs sent by Lync for Mac 2011

  • 2963346 PSTN dial-in user is not displayed in the Lync Online meeting roster created by a Lync for Mac 2011 user

  • 2963334 Update implements Enhanced 911 in Microsoft Lync for Mac 2011

  • 2963333 Update displays error 'contact list is ready-only' when a UCS enabled user manipulates contact list in Lync for Mac 2011

  • 2963332 'You cannot receive the file' error message when users send or receive files in a peer-to-peer conversation in Lync for Mac 2011

More Information


Before you install the Lync for Mac 2011 14.0.9 update, you must uninstall any version of Lync for Mac 2011 that is earlier than Lync for Mac 2011 14.0.4 from your computer. Additionally, make sure that the computer is running Mac OS X 10.5 or a later version of the Mac OS X operating system.
To verify that the computer meets the operating system version prerequisites, click About This Mac on the Apple menu.
To determine which version of Lync for Mac 2011 is installed on your computer, follow these steps:

  1. On the Go menu, click Applications.

  2. Start Lync for Mac 2011.

  3. On the Lync menu, click About Lync.

The version number of Lync for Mac 2011 is displayed in the About Lync dialog box.

Restart requirement

Microsoft Lync For Mac


After you install the Lync for Mac 2011 14.0.9 update, we suggest that you restart the computer before you sign in to Lync for Mac 2011 14.0.9.

How to obtain the update

The following file is available for download from the Microsoft Download Center:
Download the Microsoft Lync for Mac 2011 14.0.9 package now.
Release Date: June 2014
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

Updating Photo On Lync For Mac Desktop

119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
For more information about resources for Lync for Mac 2011, visit the following Microsoft website:

Third-party information disclaimer

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Back up your library

Before following any of these steps, it's a good idea to create a backup of your photo library, even if you use iCloud Photos. You can use Time Machine, use a third-party backup solution, or copy the library to an external drive. By default, your photo library is stored in the Pictures folder within your home folder.

Make sure that your software is up to date

Photos is part of the Mac operating system. You can avoid or fix many issues by running the most up-to-date version of macOS. Learn more about updating the software on your Mac.

If you use RAW images in Photos, learn more about the digital camera RAW formats supported by iOS, iPadOS, and macOS.

If you have trouble migrating an existing iPhoto or Aperture library to Photos

You might see an alert message when you first open Photos or migrate an existing iPhoto or Aperture library. Learn what to do if Photos can’t copy or create a library.

If the Media Browser isn't showing your photos and videos

Use the Media Browser to make images from your photo library available in other apps, like Pages and iMovie. The Media Browser shows only the contents of the Photos library designated as the System Photo Library. If you have more than one Photos library—and the one you're using isn't set as the System Photo Library—the Media Browser won't show its contents.

Follow these steps to designate the current library as the System Photo Library:

  1. Choose Photos > Preferences.
  2. Click the General button at the top of the Preferences window.
  3. Click Use as System Photo Library.

If you're having other issues with Photos

If you're experiencing other issues—like missing or blank photo thumbnails, unexpected behavior, or if Photos won’t open—try to see if it's an issue with your library by following these steps.

Create a new Photos library and see if your issues persist:

  1. Quit Photos.
  2. Press and hold the Option key while you open Photos.
  3. In the dialog that appears, click Create New.
  4. Give your new library a name, then click OK. Note whether Photos opens successfully with this new library.

To return to your main Photos library, quit Photos. Then open it again while holding the Option key, select your main library, and click Choose Library.

Alternatively, you can open Photos in another user account on your Mac and note whether Photos opens successfully.

If Photos opens with the new library, or in a different user account, it might mean that there's an issue with your library. Follow the steps to use the Photos library repair tool on your main Photos library.

Learn more

Updating Photo On Lync For Macbook

  • Learn how to create and order print products like books or calendars in Photos with Project Extensions.
  • Get help with iCloud Photos.