Photoshop Not Opening Mac

As soon as I touch anything on the photoshop screen it crashes. Trying to reopen it does the same thing. I can open a file, but thats as far as it gets. It only started doing this with Mojave. The start of my 'Photoshop quit unexpectedly' report looks as follows-Process: Adobe Photoshop CS5.1 1812. Mac Pro Posted on Oct 3, 2016 9:31 AM. Reply I have this question too (444. Question: Q: scratch disk full, cant open photoshop More Less. Hey there, all of a sudden my photoshop wont open anything. The program starts up fine,l but when i try to open an image, any image, all i get is the beachball. Ive tried restarting, running disk util, just about everything. Thanks in advance. Launch Photoshop on Mac and tap the “Preferences” option on the menu. Select “Scratch Disk”. Check the box of your respective scratch drive name to select or remove a drive as the scratch disk. Tap on OK to save changes. Last but not least, you can also take the help of a Mac utility tool for fixing the “Scratch. Yesterday I ran into a problem as Photoshop was not detecting my NVidia graphic card. I was using Liquify tool and Photoshop was constantly giving me warning that my integrated graphic driver i.e. Intel HD Graphics 4000 is not enough. I did feel some lag in Photoshop while using Liquify filter like zooming in was not smooth.


Why Does Photoshop Show Scratch disk Full error on Mac?

There are several issues that you as a user has to face while working on your Mac. A Mac allocates dedicated memory to any installed apps or software to flawlessly execute tasks without lag. Whenever a user runs up an app or software, they use a portion of system memory to perform user commands. As the task is carried out, a number of temp files and cache are created in the background.

These temp files soon take up the memory space required for the software to run properly. If that memory is exceedingly full, there’d be issues in software functioning and possible errors would pop-up on your mac screens. Such errors may result in software crash every time you put some load on it or may even cause your Mac to reboot without warning, thus, costing you your unsaved or ongoing work. This error stating ‘Scratch Disk are Full’ is most commonly found while working in Photoshop. So, all the photoshop users require extra care to avoid errors.

If you happen to use Adobe Photoshop for professional or work-related purpose on your Mac, then you must’ve surely seen this error on the screen while opening Photoshop “Could not initialize Photoshop because the scratch disk is full”. Have you ever wondered what is a scratch disk? And what does it particularly have to do with Photoshop? You can rest your quest now!

We’re here to resolve all your doubts by offering 4 most useful solutions that’ll help you fix “Scratch disks are full’ error on Mac. But before jumping on to these solutions let’s clear a few basic concepts!

What is a Scratch Disk?

When you’re using advanced software tools like Adobe Photoshop, Final cut Pro or Premiere Pro on any device they occupy a certain amount of virtual space or memory. This virtual space is like the cache memory which stores all temporary files and data. So, Scratch disk is that dedicated virtual memory space allotted to Photoshop which is used when there is not enough RAM to complete a task. So, while working on heavy projects or large files this space is often consumed with temp files and thereby you encounter the “Scratch disk is full” error on your Mac.

4 Solutions to Fix Photoshop Scratch Disk is Full Error on Mac

If you’re wondering how to clear Photoshop cache to fix all such “Scratch disk’ related errors on Mac we’ve compiled 4 simple and effective solutions for you. Let’s discuss each one of them in detail.

1. Clearing Photoshop Cache

If you don’t ever notice the cache memory, it’ll expand like wildfire eating up a huge amount of disk space on your device. So, before the damage happens let’s see how we can get rid of Photoshop cache to keep the Scratch disk empty.

Photoshop comprises of an in-built tool that deals with cache memory. Here’s what you need to do:

  • Launch Photoshop on your Mac and tap the “Edit” button in menu bar.
  • Now hover over “Purge” and wait until you see four new options which include: Undo, Clipboard, Histories, All.
  • You can either select individual item or tap “All” to get rid of all kinds of cache memory on Photoshop.

Deleting Photoshop cache memories will most probably fix all kinds of scratch disk issues on your Mac. But if it still doesn’t work let’s discuss other solutions!

2. Delete Photoshop Temp Files on your Mac

If the in-built solution on Photoshop doesn’t do the job for you, let’s hunt down the culprits manually. Look for files on your Mac that begin with “pst” extension and then a string of numbers followed by the file extension “.tmp”.

To make sure your scratch disk is empty, search for “Photoshop Temp” on your Mac and look within your entire Mac’s hard drive. Mac will take a couple of minutes to list down all temp files on Photoshop. Wait for a while until the entire list pops up on screen and then safely delete each and every temporary file from your Mac.

3. Optimize Disk Space

Photoshop Not Opening Mac

Photoshop Not Opening Files

Once in a while it is advisable that you review the drive contents on your Mac. In this way, you can get rid of unneeded files and data and save a few extra chunks of storage space on your device. Head on to Apple Menu > About This Mac > Storage tab.

In the storage graph, you’ll see a “Manage” button. Tap on this option to optimize storage space on your Mac. Make the most of these Mac tools and save some additional storage space on your device. This is one of the best Mac optimizing techniques.

4. Change Your Scratch Disk

Shadow of tomb raider mac. If you’re tired of regularly optimizing storage space on your Mac and if still, the same scratch disk issues persist on your device, it may be a great idea to change your scratch disk to another drive. This will surely help you overcome the “Photoshop scratch disk full” error on Mac.

To change your scratch disk on Photoshop, follow these quick steps:

  • Launch Photoshop on Mac and tap the “Preferences” option on the menu.
  • Select “Scratch Disk”.
  • Check the box of your respective scratch drive name to select or remove a drive as the scratch disk.
  • Tap on OK to save changes.

5. Smart Mac Care

Last but not least, you can also take the help of a Mac utility tool for fixing the “Scratch Disks are full” error on Mac. Smart Mac Care is an all-round solution that allows you to get rid of junk files, malware infections in just one click to optimize your system’s performance.

With Smart Mac Care, you can recover chunks of storage space on your device by removing unnecessary files and junk data. As the Scratch Disk full error on Mac is a storage-related error, using the Smart Mac Care cleaning tool for your Mac can prove out to be the right choice. Smart Mac Care can instantly free up junk files, redundant data stored on your Mac while keeping it secure from malware infections as well.

Once you’ve followed these steps, make sure you restart Photoshop application and then get to work.

So folks here were the 5 most simple and useful solutions to fix “Scratch disks are full” error on Mac. We hope these solutions will resolve all your queries related to scratch disk on Mac. Next time when you plan on starting something new on Photoshop, make sure you follow all these steps for a smooth experience!

These five ways can help you get rid of the Scratch Disk Full error. However, using Smart Mac Care would also help you get rid of any possible errors that may hamper your Mac’s performance and ultimately avoid system performance. Smart Mac Care would ease your process of not only solving “Scratch Disk Full” error but would also help you get rid of all the halts on your Mac’s performance without getting into their complicacy.


Download Smart Mac Care and boost up your Mac for best performance.


How Do I Empty the Scratch Disk in Photoshop?

Head on to Photoshop> Preferences> Performance. Now select the checkbox right next to the scratch disk you need to delete. Scratch disk is more like a temporary memory, so the moment you will terminate the application, the scratch disk will be emptied.

Can’t open Photoshop because scratch disks are full?

So, if you’re unable to launch Photoshop on your Mac because of the “scratch disk is full error, here’s what you need to do. Hold down the Command + Option key combination on Mac while launching the app.

What is a Scratch Disk in Photoshop?

A Scratch disk is more like a sort of temporary storage that is used for storing important elements related to your current project. The Scratch Disk only comes in use when the app is running and the moment you quit the application, the scratch disk is emptied.

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Let us know in the comments section which one among the above steps helped you remove the Scratch Disk Full error on Mac while using Photoshop.

What Do You Think?

Here is an article explaining why your PSD file cannot open in Photoshop. Also, explore a few successful methods to fix PSD file not opening in Photoshop error with ease.

Common errors that mean PSD File in Photoshop is unable to open:

  1. Could not complete your request because it is not a valid Photoshop document.
  2. Photoshop cannot open files in the format.
  3. Photoshop does not recognize this type of file.
  4. PSD not a valid Photoshop document.
  5. File could not be found Photoshop.
  6. Open with Photoshop not working.
  7. Photoshop won’t open files

Before you move on to the different methods to fix Photoshop not opening PSD files. Let’s understand the different reasons that cause the PSD file not opening in Photoshop.

Reasons for errors leading to PSD File Not Opening in Photoshop:

  1. Adobe Photoshop application malfunction.
  2. PSD files are damaged or corrupted.
  3. Abrupt termination of Photoshop while editing or saving the PSD file.
  4. Opening .psd file with incompatible Adobe Photoshop version.
  5. Editing PSD file directly from removable drives
  6. Utilizing unreliable tools to restore PSD files.

How To Fix PSD File Not Opening In Photoshop?

Method 1: Re-Open the PSD files

If you are unable to open PSD files on Photoshop then, wait for some time. And thereafter try to reopen the PSD file. If the file still doesn't open in Photoshop, then move on to the next method.

Method 2: Check/Uncheck OpenGL Display and Update Device Drivers

  1. Go to Photoshop > Select Edit > Click Preferences > Choose Performance > Now, a window will open: Uncheck [ ] Enable OpenGL Display and click OK.
  2. Now close and restart Photoshop.
  3. Enable OpenGL Display after updating your display driver, or else you will not be able to use OpenGL features.

Method 3: Reinstall Adobe Photoshop

If none of your PSD files open on the Adobe Photoshop tool. Then, this issue might be related to the application itself. During such times, the best way to fix this error is to reinstall Photoshop application and try reopening the PSD file.

If you are unable to fix the error even after reinstalling the application, then move on to the next method as this can be due to the severe corruption or damage to the PSD file.


Utilize the Remo Repair PSD, a user-friendly tool to quickly fix PSD file not opening in Photoshop issue. This tool requires only 3 clicks to safely repair any corrupt or damaged PSD and PDD file.

Photoshop Not Opening Mac

Method 4: Fix PSD File Not Opening in Photoshop Using Remo Repair PSD Tool

If Your PSD file is severely virus-infected, then you cannot open or access the PSD file. Any corruption or damage in the PSD file pops up error messages. The only way to open a PSD file in Photoshop is by repairing it using Remo Repair PSD software.

Remo Repair PSD is a reliable tool that comes in handy when the PSD file does not open in Adobe Photoshop. You can also use this Remo PSD File Repair Tool to repair damaged PDD files. Remo Repair PSD tool is compatible with all the latest versions of Windows and Mac operating systems like Windows 10 and macOS Catalina.

Steps To Repair PSD File Not Opening in Photoshop

(Download and install Remo Repair PSD tool and follow the below simple steps.)

Photoshop Not Opening On Mac

  1. Launch the Remo Repair PSD software and click the Browse button to select the corrupt PSD file not opening in Photoshop.
  2. Next, hit the Repair button to start PSD file repair process.
  3. After the PSD file repairing process ends, you can preview the repaired PSD file using the Preview option for free and click Save option to save the repaired PSD file on a preferred destination of your choice to open it in Photoshop.

Supported Adobe Photoshop Versions:

Why Isn't Photoshop Opening

Remo Repair PSD software supports PSD file repairing from all the latest versions of Photoshop like Photoshop 2020 (version 21), CC (2013-2019), CS6, CS5, and many more.

Photoshop Cc Not Opening Mac

What more can you do with Remo Repair PSD Software?

Photoshop Not Opening Mac

  • The tool fixes corrupted Photoshop PDD file and even RLE compressed PSD files in an easy and simple way.
  • It assists you in repairing large-sized PSD and PDD files.
  • Fixes PSD file with depth of 1, 8, 16, and 32 bits per channel.
  • It repairs various Photoshop errors like 'incompatible PSD file', 'Could not complete your request because the file-format module cannot parse the file', etc.
  • The software repairs the damaged PSD file on Mac and Windows by keeping its color mode, such as Bitmap, gray-scale, indexed color, RGB color, CMYK color, multichannel color, duotone, lab color, etc. intact.